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CONTACT GRAND CONSULT

Request a consultation or ask a practical question

If you need a professional assessment of your immigration situation, submit a consultation request. We will contact you by email, clarify your questions, agree on a date and time, and then send a payment link.

If your question concerns booking, the website or meeting preparation and does not require an immigration assessment, use the general enquiry form below.

Alena Kopalina, regulated Canadian immigration consultant · CICC licence number R1032906 · Ottawa, Ontario · online worldwide

INDIVIDUAL ASSESSMENT

If your question concerns your immigration situation

In a consultation, we can examine questions whose answers depend on your circumstances:

  • whether Express Entry is right for you and what needs checking
  • how CRS points are calculated
  • which NOC occupation code corresponds to your work
  • how to account for work experience
  • what to do after receiving an invitation to apply (ITA)
  • how to resolve inconsistencies between forms and documents
01

50 minutes

One-on-one Zoom meeting.

02

CAD 160 + tax

Using the link emailed after the date is agreed.

03

Consultations in three languages

In Russian, English or French.

04

Written summary

Within 24 hours after the consultation, in English or French.

05

Online worldwide

The practice is based in Ottawa, and consultations are held remotely.

06

Spouse or partner

May join at no extra cost if a shared family situation is being discussed.

Office hours: Tuesday to Friday, 09:30–13:00 Ottawa time.

Request a consultation
GENERAL ENQUIRIES

An administrative question does not require a separate consultation

Use the form for questions about booking, consultation preparation, a technical website issue or another practical matter.

Leave your name, email address and question. We will reply to the email address you provide.

Send an administrative question

Do not submit through the public form

  • passport and immigration Unique Client Identifier (UCI)
  • immigration application number
  • medical documents
  • criminal history information
  • bank documents
  • other confidential information

If documents are needed, we will arrange a secure method of transfer separately.

RESOURCES AND UPDATES

Telegram — an additional information channel

On Telegram, you can read about immigration to Canada, follow new publications and learn about Grand Consult’s approach. To book an appointment or ask administrative questions, use the forms on the website.

Open Telegram
YOUR CONSULTANT

Who will work on your case

Alena Kopalina

Regulated Canadian Immigration Consultant, a member of the College of Immigration and Citizenship Consultants (CICC).

You can independently verify the licence and current professional status in the official CICC register.

Verify the licence with CICC
CICC register number
R1032906
Licence class
L3 — RCIC-IRB
Status
Active — authorized to provide services
Working languages
Russian, English, French
Practice
Ottawa, Ontario · online for clients in different countries
HOW TO GET STARTED

From request to consultation

  1. 01

    You submit a request

    Provide your name, email address and a brief description of your question.

  2. 02

    We schedule the meeting

    We will clarify the details by email, agree on a date and time, then send you a payment link.

  3. 03

    You pay and prepare

    Pay for the consultation using the link in the email. Before the meeting, sign the agreement and prepare the information we have agreed on.

  4. 04

    We meet on Zoom

    50 minutes devoted to your questions and circumstances.

  5. 05

    You receive a written summary

    Within 24 hours after the consultation, we will send you a summary in English or French of the questions discussed.

NEXT STAGE

If you need further help after the consultation

After the consultation, you can continue on your own, request a professional document review or discuss representation for the stage you have chosen.

If an agreement for further representation is signed within 14 calendar days after the consultation, the CAD 160 consultation fee before tax is credited once toward a payment under one service agreement.

QUESTIONS AND ANSWERS

Frequently asked questions

Submit a request on the website with your name, email address and a brief description of your question. We will email you to clarify the details and agree on a date and time, then send a payment link for the consultation.

INITIAL CONSULTATION

If you need an answer specific to your situation

In 50 minutes, we will discuss your questions and the circumstances that affect them. After the meeting, you will have a written summary of the questions we were able to cover.

50 minutesindividual meeting
Zoomonline format
CAD 160+ tax
within 24 hourssummary after the meeting
Russian · English · French · Ottawa time

We will clarify your questions by email, agree on a date and time, then send you a payment link.

Request a consultation
14 days

If you retain us for full representation within 14 calendar days after the consultation, the consultation fee is credited toward the cost of further services.

Using the website, Telegram or the request form does not in itself create a consultant–client relationship. That relationship begins once the appropriate written agreement is signed. Grand Consult does not guarantee an invitation, visa, status, application approval or processing time.