| Issue | Назовите exact form/section/question, checklist slot, request letter или discrepancy, к которому относится explanation. Один LOE может иметь numbered issues, но каждый получает отдельную структуру. | Current instruction/checklist/request, old/new form values и concise issue label. Не вставляйте sensitive identifiers в публичный planner. | Общий заголовок “to whom it may concern” не объясняет, что officer должен reconcile. Naming issue не доказывает facts. |
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| Facts | Дайте короткую chronology: что произошло, когда, почему records отличаются, что было известно на relevant date и какое correction/change внесено. | Contemporaneous official/personal records, source-of-truth timeline, old/new snapshots and effective dates. Facts отделены от assumptions. | Narrative не должен подгонять reality под program. Emotional importance, good faith или intent не заменяют objective requirements and accurate answers. |
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| Evidence | Каждый factual statement связан с exhibit: required document, alternative record, issuer explanation, receipt/tracking, proof of efforts, translation or corroboration. | Index с filename/page, issuer, date and proposition. For missing document include correct-authority request, receipt, follow-up and official reason/delay where possible. | Volume не равен probative value. Self-created summary does not become independent evidence. Letter + efforts do not guarantee waiver/acceptance. |
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| Rule/context | При необходимости cite direct official instruction that creates requirement or explains missing-document/update channel. Use only relevant excerpt in own words. | Current Canada.ca/Help Centre URL, checked date and applicable program guide. Dynamic interface is described, not frozen by screenshot alone. | LOE не является legal brief by default. Unrelated case law/blog quotes can obscure facts. Official rule cannot make an unsupported fact true. |
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| Request | Formulate narrow procedural request: consider attached evidence, accept correction, note change, review alternatives or contact applicant if further document is required. | Request matches actual channel and powers. Include no demand for approval or invented extension; follow exact account/request deadline. | Applicant cannot instruct officer to ignore requirement, award points or waive inadmissibility. Request wording does not bind IRCC. |
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| Submission/channel | Before submission use correct optional/client information/checklist slot. After submission send requested document through account and transmit it, or use web form for unsolicited change/update where instructed. | Upload/transmit confirmation, webform receipt, request deadline, filename and final package archive. Duplicate submissions are controlled. | “Uploaded—not submitted” is not transmitted. Sending repeated webforms can delay review. LOE in wrong slot may not cure missing required upload. |
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